PRIVACY POLICY – THEVARUNIKA.COM

1. Introduction

Welcome to TheVarunika.com (“Platform”, “we”, “our”, “us”).

This Privacy Policy explains how we collect, use, store, process, and protect your personal data when you access or use our Platform.

By using the Platform, you consent to the practices described in this Privacy Policy.

2. Scope

This policy applies to:

Visitors and users of the Platform
Buyers, sellers, vendors, and partners
Users interacting via website, mobile, or other digital channels

3. Information We Collect
3.1 Personal Information

We may collect:

Name, phone number, email address
Shipping and billing address
Business details (for B2B users): GSTIN, company name, PAN (if required)
Identity information (if required for verification)
3.2 Transactional Information
Order details
Payment status (we do not store full card details)
Purchase and browsing history
3.3 Technical & Usage Data
IP address, device type, browser type
Pages visited, session duration
Cookies and tracking technologies
3.4 Vendor/Seller Data
Product listings
Pricing and inventory data
Performance metrics

4. How We Use Your Information

We use your data to:

Enable platform functionality and transactions
Process orders and payments
Provide customer support
Improve platform performance and user experience
Prevent fraud and enhance security
Comply with legal and regulatory obligations
Send transactional and promotional communications

5. Legal Basis for Processing

We process your data based on:

Your consent
Contractual necessity (to fulfill orders/services)
Compliance with legal obligations
Legitimate business interests (platform improvement, fraud prevention)

6. Sharing of Information

We may share your information with:

6.1 Service Providers
Payment gateways
Logistics partners
Technology and hosting providers
6.2 Sellers & Buyers
Relevant data required to complete transactions
6.3 Legal Authorities
When required under law, court orders, or regulatory authorities
6.4 Business Transfers
In case of merger, acquisition, or restructuring

7. Data Protection & Security

We implement reasonable security measures including:

Encryption and secure servers
Access controls
Regular monitoring

However, no system is completely secure. You share data at your own risk.

8. Data Retention

We retain your data:

As long as necessary for business and legal purposes
To comply with tax, regulatory, and dispute resolution requirements

We may retain anonymized data indefinitely.

9. Cookies & Tracking Technologies

We use cookies to:

Improve user experience
Analyze traffic and usage
Enable platform functionality

You can control cookies through your browser settings.

10. User Rights

Subject to applicable law, you may:

Access your personal data
Request correction or deletion
Withdraw consent (where applicable)

Requests may be made by contacting us (details below).

11. Third-Party Links

The Platform may contain links to third-party websites.

We are not responsible for:

Their privacy practices
Their content or policies

12. Children’s Privacy

The Platform is not intended for individuals under 18 years of age.

We do not knowingly collect data from minors.

13. Cross-Border Data Transfer

Your data may be stored or processed:

Within India or
In other jurisdictions via service providers

By using the Platform, you consent to such transfers.

14. Platform Role Clarification (Important for Marketplace)

As a marketplace platform:

We act as a facilitator between buyers and sellers
Sellers are responsible for their own data practices

We are not responsible for misuse of data by third-party sellers outside the Platform’s control.

15. Limitation of Liability

To the maximum extent permitted by law:

TheVarunika shall not be liable for:

Unauthorized access due to user negligence
Data breaches beyond reasonable control
Third-party misuse of data

16. Updates to Privacy Policy

We may update this Privacy Policy from time to time.

Updated versions will be posted on the Platform.

Continued use constitutes acceptance of changes.

17. Contact Information

For any privacy-related concerns or requests, you may contact:

TheVarunika – Privacy Team
Email: support@thevarunika.com
Contact Number: +91 7464889991